Dialogue Will Focus on Addressing the Full Depth and Breadth of Customer Service Requirements in a Seamless and Omni-Channel Manner for Exceptional Citizen Service
REDWOOD CITY, CA — (Marketwire) — 03/06/13 — Today, — a provider of smart grid analytics SaaS solutions — announced the general availability of C3 Enterprise version 4, the latest version of its customer engagement and energy efficiency portal used by utilities and their large commercial and industrial customers to analyze and optimize energy use. C3 Enterprise leverages the data integration and big data analytics capabilities of the C3 Energy Analytics Platform, which powers all C3 Energ
The Utility Will Deploy AutoGrid-s Technology to Help Manage Demand Response Programs Across All Customer Segments Using Equipment From Multiple Vendors in a Unified, Open and Extensible Manner
CINCINNATI, OH — (Marketwire) — 02/13/13 — Seventy-six percent of energy and utility customers say that speed — the ability to get information quickly and accurately — is very important in how they are serviced, according to a report released today by worldwide software provider, (), an IBM Premier Business Partner. The biggest complaint that these customers had was the need to participate in multiple interactions to resolve an issue followed by not being able to get through to anyone in
ROCKVILLE, MD — (Marketwire) — 01/22/13 — MarketResearch.com has announced the addition of the report "" to their product offering.To provide tailored, efficient, and reliable energy services to the end users, microgrid employs and integrates a wide range of distributed energy technologies such as generation, storage and advanced controls, metering and communications into a controlled system that manages energy generation, transmission, distribution, and usage on a small scale as