REDWOOD SHORES, CA — (Marketwired) — 04/27/15 — Oracle (NYSE: ORCL) — , which provides electricity to more than 48,000 consumers throughout Grant County in Washington, implemented solutions to enable its staff to deliver superior customer service and seamlessly consolidate accounts for improved operational efficiency.Because Grant PUD serves a wide range of consumers — from residential neighborhoods to large industries, data server farms to agricultural irrigation accounts — it needed a
REDWOOD SHORES, CA — (Marketwired) — 04/27/15 — Oracle (NYSE: ORCL) — Transitioning from a 20-year-old, homegrown customer information system to one that is more modern and comprehensive allows utilities to improve customer service, enhance financial performance, and adapt to a changing industry. Making this upgrade is no small endeavor, but Avista Utilities — which provides energy services and electricity to 362,000 customers and natural gas to 323,000 customers in Washington, Idaho, and