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Enghouse Interactive Introduces New Console for Lync

Enghouse Interactive Introduces New Console for Lync

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New Operator Console Delivers Professional Call Handling and Service Monitoring and Measurement Capability…

Alteva Appoints New Members on Its Board of Directors

Alteva Appoints New Members on Its Board of Directors

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PHILADELPHIA, PA -- (Marketwired) -- 08/07/13 -- The Board of Directors of Alteva, Inc. (the "Company") (NYSE MKT: ALTV) announced today the appointment of Brian J. Kelley and Edward J. Morea to its Board of Directors effective November 1, 2013, to fill the existing vacancy on the Board and…

AVST Thinks Outside of Conventional UC Box With CX-Series 8.5 and Atom for the Enterprise

AVST Thinks Outside of Conventional UC Box With CX-Series 8.5 and Atom for the Enterprise

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FOOTHILL RANCH, CA -- (Marketwired) -- 08/06/13 -- When it comes to communications, enterprises are shifting their outlook and times are changing. Mobility, cloud and context-aware Unified Communications (UC) are some of the catalysts driving these changes. Answering the call by businesses seeking faster, easier and more efficient ways…

NTT Com to Acquire a Maximum 91.2% Stake in Arkadin

NTT Com to Acquire a Maximum 91.2% Stake in Arkadin

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TOKYO and PARIS -- (Marketwired) -- 08/05/13 -- NTT Communications Corporation (NTT Com), Arkadin International SAS (Arkadin) and AXA Private Equity jointly announce today that they have entered into exclusive negotiations over NTT Com-s acquisition of a majority stake in Arkadin, the world-s third-largest collaboration service provider(1). The agreement…

Efficiency Flows as Aspect Software Enhances the Productivity of the Greater Cincinnati Water Works Contact Center

Efficiency Flows as Aspect Software Enhances the Productivity of the Greater Cincinnati Water Works Contact Center

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PHOENIX, AZ -- (Marketwired) -- 07/30/13 --, a leading provider of fully-integrated , , and solutions, today announced that customer Greater Cincinnati Water Works (GCWW), a department of the city of Cincinnati, has improved service response rates and increased agent visibility using Aspect-s Unified IP® solution. The Greater Cincinnati…

Arkadin CEO Awarded Technology Executive of the Year in Best in Biz Awards International Competition

Arkadin CEO Awarded Technology Executive of the Year in Best in Biz Awards International Competition

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Olivier de Puymorin Lauded for Repositioning Arkadin as a Unified Communications-as-a-Service Provider and Strong Global Growth…

Aspect Software Announces Completion of Acquisition of Voxeo

Aspect Software Announces Completion of Acquisition of Voxeo

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PHOENIX, AZ -- (Marketwired) -- 07/26/13 --, a leading provider of fully-integrated , , and solutions, today announced it has completed the acquisition of Voxeo Corporation, a leading provider of hosted and on-premise Interactive Voice Response (IVR) solutions and a leading platform provider for Communications Enabled Business Processes. The…

Siemens Enterprise Communications and NextPlane Partner to Provide Federation Services for OpenScape UC Suite

Siemens Enterprise Communications and NextPlane Partner to Provide Federation Services for OpenScape UC Suite

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NextPlane-s UC Exchange Enables Siemens Enterprise Communications to Extend UC Federation Services, Enhancing Team Collaboration, Decision-Making and Productivity…

Arkadin Awarded Frost & Sullivan APAC Conferencing Service Provider of the Year Award

Arkadin Awarded Frost & Sullivan APAC Conferencing Service Provider of the Year Award

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SINGAPORE -- (Marketwired) -- 07/17/13 -- Arkadin, one of the world-s largest and fastest growing Conferencing ServiceProviders, announced today that it received the 2013 Frost & Sullivan Asia Pacific ICT Conferencing Service Provider of the Year award. Recognizing outstanding performance by companies in the Enterprise, Telecom, and Service Provider…

Arkadin Announces Strategic Move Into Unified Communications With Microsoft Lync Powered by Arkadin

Arkadin Announces Strategic Move Into Unified Communications With Microsoft Lync Powered by Arkadin

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Lync Gains Power With Arkadin-s Two-Tiered Approach Featuring a Hosted UC-as-a-Service Solution and Audio Conferencing for Lync On-Premise Capabilities…


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