Enghouse Interactive Introduces New Console for Lync

New Operator Console Delivers Professional Call Handling and Service Monitoring and Measurement Capability
New Operator Console Delivers Professional Call Handling and Service Monitoring and Measurement Capability
PHILADELPHIA, PA — (Marketwired) — 08/07/13 — The Board of Directors of Alteva, Inc. (the "Company") (NYSE MKT: ALTV) announced today the appointment of Brian J. Kelley and Edward J. Morea to its Board of Directors effective November 1, 2013, to fill the existing vacancy on the Board and the vacancy to be created by the forthcoming retirement from the Board by Mr. Robert DeValentino in October 2013. Both Mr. Kelley and Mr. Morea each will serve until the next annual meeting of shar
FOOTHILL RANCH, CA — (Marketwired) — 08/06/13 — When it comes to communications, enterprises are shifting their outlook and times are changing. Mobility, cloud and context-aware Unified Communications (UC) are some of the catalysts driving these changes. Answering the call by businesses seeking faster, easier and more efficient ways of doing business in today-s mobile age, (AVST) today debuted the next generation of its best-of-breed UC platform — CX-Series 8.5. The new release includes bo
TOKYO and PARIS — (Marketwired) — 08/05/13 — NTT Communications Corporation (NTT Com), Arkadin International SAS (Arkadin) and AXA Private Equity jointly announce today that they have entered into exclusive negotiations over NTT Com-s acquisition of a majority stake in Arkadin, the world-s third-largest collaboration service provider(1). The agreement will be implemented after the necessary notification and consultation with the relevant works council. The management of Arkadin will reinvest
PHOENIX, AZ — (Marketwired) — 07/30/13 –, a leading provider of fully-integrated , , and solutions, today announced that customer Greater Cincinnati Water Works (GCWW), a department of the city of Cincinnati, has improved service response rates and increased agent visibility using Aspect-s Unified IP® solution. The Greater Cincinnati Water Works delivers about 133 million gallons of water a day and provides service to more than one million people in Ohio and Kentucky.GCWW had been utiliz
Olivier de Puymorin Lauded for Repositioning Arkadin as a Unified Communications-as-a-Service Provider and Strong Global Growth
PHOENIX, AZ — (Marketwired) — 07/26/13 –, a leading provider of fully-integrated , , and solutions, today announced it has completed the acquisition of Voxeo Corporation, a leading provider of hosted and on-premise Interactive Voice Response (IVR) solutions and a leading platform provider for Communications Enabled Business Processes. The acquisition will add $50 million in annualized revenue and contribute to Aspect-s bottom line. Voxeo-s platform and global infrastructure will serve as the
NextPlane-s UC Exchange Enables Siemens Enterprise Communications to Extend UC Federation Services, Enhancing Team Collaboration, Decision-Making and Productivity
SINGAPORE — (Marketwired) — 07/17/13 — Arkadin, one of the world-s largest and fastest growing Conferencing ServiceProviders, announced today that it received the 2013 Frost & Sullivan Asia Pacific ICT Conferencing Service Provider of the Year award. Recognizing outstanding performance by companies in the Enterprise, Telecom, and Service Provider segments of the Information, Communication and Technology (ICT) industry, Arkadin was chosen for the exemplary growth of its products, spanning
Lync Gains Power With Arkadin-s Two-Tiered Approach Featuring a Hosted UC-as-a-Service Solution and Audio Conferencing for Lync On-Premise Capabilities