Avaya Accelerates Collaborative Cloud and Contact Center Portfolios With Acquisition of ITNavigator

Avaya Accelerates Collaborative Cloud and Contact Center Portfolios With Acquisition of ITNavigator

SANTA CLARA, CA — (Marketwired) — 10/01/13 –Acquisition bolsters Collaborative Cloud (UC/CC) offerings with cloud-based social media monitoring, end-to-end management and unified reportingWill strengthen and simplify Contact Center solutions for interaction, experience and performance managementSolutions support heterogeneous and hybrid Cloud environments as well as premises-based deployments.Avaya today announced it has acquired ITNavigator, a leader in cloud, social media, reporting and man