BroadSoft Announces Acquisition of Cloud Contact Center Innovator Transera
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Transera–s Omni-Channel Contact Center Software and Advanced Analytics Position BroadSoft to Capitalize on Multi-Billion Dollar Contact Center Market
Transera–s Omni-Channel Contact Center Software and Advanced Analytics Position BroadSoft to Capitalize on Multi-Billion Dollar Contact Center Market
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SANTA CLARA, CA — (Marketwired) — 10/01/13 –Acquisition bolsters Collaborative Cloud (UC/CC) offerings with cloud-based social media monitoring, end-to-end management and unified reportingWill strengthen and simplify Contact Center solutions for interaction, experience and performance managementSolutions support heterogeneous and hybrid Cloud environments as well as premises-based deployments.Avaya today announced it has acquired ITNavigator, a leader in cloud, social media, reporting and man
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