OAISYS Tracer Call Recording Solution Meets Ink-s Goals of Improving Contact Center Performance

TEMPE, AZ — (Marketwired) — 08/14/13 — , a leading provider of business call recording and contact center management solutions, has helped Ink improve contact center call quality, training, dispute resolution and validate agent compensation using OAISYS- call recording solution. Ink is the global expert in connecting with travellers throughout their entire journeys. Through its portfolio of B2B and B2C products and solutions, Ink reaches a captive audience of hundreds of millions of travell

OAISYS- Tracer Delivers Quality Monitoring, Compliance and Brand Consistency to PFSweb Europe and Its Customers

TEMPE, AZ — (Marketwired) — 06/26/13 — , a leading provider of business call recording and contact center management solutions, has helped PFSweb Europe meet its quality monitoring, compliance and brand consistency goals utilizing OAISYS- call recording solution."With a contact center that handles nearly 40,000 calls and emails per month for 18 different corporate brands, PFSweb Europe made quality monitoring, compliance and brand consistency its top priorities," said Brian Spence

OAISYS a Platinum Sponsor at Mitel Business Partner Conference 2013

OAISYS a Platinum Sponsor at Mitel Business Partner Conference 2013

TEMPE, AZ — (Marketwired) — 06/20/13 — ®, a leader in business call recording and contact center management solutions, today announced that it is a platinum-level sponsor of the Mitel Business Partner Conference 2013, which is Mitel-s premier channel event that brings together business communications professionals from across the Americas. The event takes place June 25-27, 2013, at the Westin Diplomat Resort & Spa in Fort Lauderdale, Fla.The event will include access to the Mitel Sol

OAISYS Tracer Wins 2013 CRM Excellence Award From CUSTOMER Magazine

TEMPE, AZ — (Marketwired) — 05/08/13 — , a leading provider of business call recording and contact center management solutions, today announced that its call recording solution has won a 2013 CRM Excellence Award from , a global, integrated media company, as presented by magazine. The 2013 CRM Excellence Award winners can be found in the May issue of magazine."The 14th Annual CRM Excellence Awards has recognized OAISYS for being a true CRM partner to its customers and clients,"

OAISYS Voice Compliance and Quality Monitoring Solutions Featured at Avaya-s Partner Connection Days

OAISYS Voice Compliance and Quality Monitoring Solutions Featured at Avaya-s Partner Connection Days

TEMPE, AZ — (Marketwired) — 04/17/13 — , a leading provider of business call recording and contact center management solutions, today announced that its portfolio of voice compliance and quality monitoring applications will be featured at program in Irvine, Calif., on April 18, 2013, and in St. Paul, Minn., on April 25, 2013. OAISYS is a Gold-level sponsor of the events, which are part of a series taking place across the Americas.OAISYS- and call recording solutions help businesses docume