Tata Communications Transformation Services launch Digital Transformation Roadmap to derisk CSPs transformation journey at Mobile World Congress 2017

The journey from a Communication Service Provider (CSP) to a digital service provider (DSP) is not easy, nor a linear process. The transformation requirements, extent and priorities will vary for individual CSPs. However, the business outcome should increase revenue and streamline service delivery for CSPs, while customers receive an improved user experience, contextual, real-time service and support.