Information Builders Announces General Availability of WebFOCUS InfoDiscovery
New Web-Based Solution Arms Broad User Base With the Power of Self-Service Data Discovery and Analysis
Aspect Software Receives 2013 Global Outbound Dialing Systems Market Share Leadership Award From Frost & Sullivan
PHOENIX, AZ — (Marketwired) — 12/11/13 –, a leading provider of fully-integrated , , and solutions, today announced that it has been awarded the 2013 Global Outbound Dialing Systems Market Share Leadership Award from Frost & Sullivan. The award is presented to the company that has demonstrated excellence in capturing the highest market share within its industry."Aspect has maintained its market leadership through a deep understanding of customer needs, its focus on proactive custome
Information Builders Defines the Future of Self-Service BI
Intuitive "InfoApps(TM)" Boost Revenue by Extending BI and Analytics to New Key Stakeholders
New Coveo for Salesforce, Communities Edition Brings Collective Enterprise Knowledge Into Salesforce Communities to Transform Customer Self-Service
Coveo-s Breakthrough Application Brings Context-Aware Content From Multiple Social and Knowledge Sources Directly Into Salesforce Communities and Portals to Help Customers Collaborate and Solve Even Complex Challenges Quickly and Easily
Aspect Software Introduces the Addition of MicroAutomation as New North America Channel Partner
PHOENIX, AZ — (Marketwired) — 09/17/13 –, a leading provider of fully-integrated , , and solutions, today announced the addition of MicroAutomation, a leading systems integrator of contact center automation solutions, as a new North America channel partner. MicroAutomation will add Aspect-s portfolio of products and technologies to their consulting and implementation services. The new agreement builds on the existing MicroAutomation and Voxeo relationship in which MicroAutomation became a le
Aspect and Voxeo to Make Industry Debut at SpeechTEK 2013
PHOENIX, AZ — (Marketwired) — 08/15/13 –, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, and Voxeo, the leading provider of Unlocked Communications solutions and now an Aspect company, will debut for the first time as an integrated company at SpeechTEK, CRM Evolution and Customer Service Experience Conference taking place August 19-21, 2013 at the Marriott Marquis in New York City. Aspect recently acquired Voxeo in Ju
IntelliResponse Strengthens Its Leadership in Mobile Self-Service
Latest Virtual Agent Applications and Source Code Now Available in Apple App Store and Google Play
KANA Positioned in the Leader Quadrant of the Gartner Magic Quadrant for CRM Web Customer Service Applications 2012 Report
Both KANA Enterprise and KANA Express Cloud-Based CRM Offering Move Up in This Year-s Report, as Key Acquisitions Boost Company Resources and Ability to Execute
Voxeo Selected as Finalist for Best of Enterprise Connect 2013 Award
Judges Choose Voxeo as One of Six Companies to Compete at Enterprise Connect Orlando
Voxeo Renames Flagship VoiceObjects(TM) to Voxeo CXP(TM) and Launches New Website for Customer Service Professionals
New Site Is Fully Optimized for Mobility and Features Easier Navigation, More Video Content & New Educational Resources for Multi-Channel Communications