London businesses among top 10 most optimistic in the world about their city’s environment to support their digital ambitions

8 November 2017 – The Economist Intelligence Unit (EIU) has released a global research project commissioned by Telstra, a leading telecommunications and technology company, which assesses the confidence of business executives in their city’s environment and its conduciveness to supporting the digital ambitions of companies.

Vodafone research reveals number of large scale Internet of Things (IoT) projects doubled in the last year

Vodafone published today its fifth annual IoT Barometer Report – the leading global survey of business sentiment regarding investment and innovation in the Internet of Things.

The Barometer report found that:
• The percentage of companies with more than 50,000 connected devices active has doubled in the last 12 months
• 84% of IoT adopters say that their use of IoT has grown in the last year
• 51% of IoT adopters say that the technology is increasing revenues or opening

Contact centre technology research finds businesses are failing to keep up with customer expectations

LONDON, 6 September 2017 – New research from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, reveals that many UK businesses lack the contact centre capabilities to meet customer expectations. The study, conducted by global market research firm Opinion Matters, exposes significant gaps between customer preferences and reality, and suggests that businesses across many different sectors are missing out on opportunities to enhance their customer contact

Research Shows Channel Trust Issues Impact Commercial Opportunities

Reading, UK – 12 June, 2017 – Independent research recently conducted on behalf of Zyme, the market leader in the rapidly growing discipline of channel data management (CDM), has highlighted that 80% of consumer electronics manufacturers believe they have lost commercial opportunities because of limitations in their ability to collect and analyse channel data. Of equal concern is that 43% said they have shared data with the board in which they are not completely confident.

The reason this raise

Vendor ‘Data Fails’ Cap Channel Rewards

Reading, UK – 25th May, 2017 – Zyme, the market leader in the rapidly growing discipline of channel data management (CDM), opened its third UK CDM Summit with a warning to attendees that having ‘trust’ in channel performance is no longer enough to satisfy board members, or stakeholders. Quoting independent research recently conducted, the company stated that for 75% of respondents there is now increasing pressure to prove return on investment (ROI) on partner incentives. This will be problematic

New Research Highlights Inventory Management Failings

Reading, UK — 25 April, 2017 — Zyme, the market leader in the rapidly growing discipline of channel data management (CDM), today released independent research results which show inventory management is far from under control in consumer electronics businesses. Despite ongoing pressure from stakeholders to reduce operating costs, just one in five (19%) companies interviewed were ‘very confident’ that they have a 360-degree view on inventory at all times; more than half described themselves as ‘no

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