Gaining operational insights into quality data could change the dynamics of quality management, says InfinityQS

InfinityQS International, Inc., the global authority on data-driven enterprise quality, is galvanizing manufacturers to seek quality management systems that give them the necessary operational insights and visibility to proactively improve operations and product quality.

In a new research paper, InfinityQS says that the key to overcoming the reactive tasks that take up so much of the time and productivity of the quality management sector is to gain visibility over all quality data produced by

Enghouse Interactive to Present Webinar: “Bring your Ideal Customer Journey to Life”

Enghouse Interactive to Present Webinar: “Bring your Ideal Customer Journey to Life”

PHOENIX, AZ — (Marketwired) — 03/22/16 — Today–s consumers have higher expectations and more preferences than ever before. As a result, the new norm is channel hopping, which requires contact centers to map out and support the entire customer journey from end-to-end to enable a holistic customer experience.for insight on proven best practices that help your contact center bring the customer journey to life. Attendees will learn:How to successfully create, view, and support an omni-channel c

Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

PHOENIX AZ — (Marketwired) — 02/22/16 — Best-in-class contact centers go above and beyond to ensure agents deliver efficient, memorable conversations on every interaction.to uncover how quality monitoring and real-time speech analytics bring a new level of precision to the customer experience.During the webinar, attendees will learn:to join our foremost experts who will share their insight and best practices for this emerging trend.Nigel Olding, Sr. Product Manager, Quality Management Suite,

Quality Management Solution From QUMAS Delivers Extended Control Across Manufacturing Activities to Life Sciences Firms

Quality Management Solution From QUMAS Delivers Extended Control Across Manufacturing Activities to Life Sciences Firms

CORK, IRELAND — (Marketwired) — 08/29/13 — , the leading provider of regulatory, quality, and compliance management solutions to the Life Sciences industry, today announced that it has released QUMAS . The advanced features in the new release of ProcessCompliance enable Life Sciences firms to manage and control an extended set of manufacturing activities including automating electronic batch records, calibration, and validation.QUMAS ProcessCompliance is a flexible, scalable and secure Quali

Fortune 500 Life Sciences Company Selects QUMAS for Quality and Compliance Management

Fortune 500 Life Sciences Company Selects QUMAS for Quality and Compliance Management

JERSEY CITY, NJ — (Marketwired) — 07/23/13 — announced today that it has signed a major contract with a leading Fortune 500 pharmaceutical company.After an extensive evaluation, the Fortune 500 Company choose the QUMAS Regulatory, Quality and Compliance Management Solution to manage content and processes across the company, as well as enabling controlled and compliant collaboration with an extended network of partners across the supply chain.The QUMAS Solution will replace a legacy Document

Leading Swiss Pharmaceutical Company Goes Live With QUMAS Solution for Regulatory Submissions and Quality Management

Leading Swiss Pharmaceutical Company Goes Live With QUMAS Solution for Regulatory Submissions and Quality Management

CORK, IRELAND — (Marketwired) — 07/17/13 — announced today that it has been selected by a leading Swiss pharmaceutical company to provide an integrated end-to-end compliance platform. The company has implemented the across the entire organization to manage regulatory documents, change control, CAPAs, deviations, and electronic submissions to global regulators. QUMAS worked with the company to replace their legacy document management system, and to securely migrate all of their quality and