ENSTAR Natural Gas Selects Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to Enhance Customer Service

ENSTAR Natural Gas Selects Oracle Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to Enhance Customer Service

REDWOOD SHORES, CA — (Marketwire) — 07/27/11 — Oracle (NASDAQ: ORCL), one of the oldest energy companies operating in Alaska, has selected and to enhance billing capabilities and customer service and better understand customer needs.Oracle Utilities Customer Care and Billing will provide ENSTAR Natural Gas with a complete view of customer data, help streamline billing processes and enable more responsive customer service. The utility expects that the solution will help reduce abandoned ca

Leading Analyst Firm Positions Oracle in Leaders Quadrant for Sales Force Automation

Leading Analyst Firm Positions Oracle in Leaders Quadrant for Sales Force Automation

REDWOOD SHORES, CA — (Marketwire) — 07/26/11 — Oracle (NASDAQ: ORCL)Gartner, Inc. has placed Oracle-s Siebel CRM and Oracle CRM On Demand in the Leaders Quadrant of its 2011 report, "Magic Quadrant for Sales Force Automation." (1)Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.According to Gartner, "leaders demonstrate a market-defining vision of how technology can he

Leading Analyst Firm Positions Oracle in Leaders Quadrant for CRM Multichannel Campaign Management

Leading Analyst Firm Positions Oracle in Leaders Quadrant for CRM Multichannel Campaign Management

REDWOOD SHORES, CA — (Marketwire) — 07/26/11 — Oracle (NASDAQ: ORCL)Gartner, Inc. has placed Oracle-s Siebel CRM in the Leaders Quadrant of its 2011 report, "Magic Quadrant for CRM Multichannel Campaign Management." (1)Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and their ability to execute on that vision.According to Gartner, "Leaders consistently do considerably better in overall campaign management perfo