With Two-thirds of the Companies that Self-host Git Using GitLab, Over 100,000 Organizations and Millions of Users Benefit from its 71st Consecutive Monthly Release
The c.a.p.e. IT GmbH, the specialist for OTRS and IT service, released the module KIX-Widespread-Incident for version 4 of the OTRS, formerly known as Open Ticket Request System. It makes it easier to document and proceed many similar trouble reports of many end users, when the cause for the trouble reports is the same.
The OTRS specialist from Chemnitz will still and unmodified provides support and further services for HelpDesk OTRS – independently of use of capeIT–s own development KIX4OTRS