SoCura GmbH chooses Identity Management with OMNITRACKER – A drastic relief of Service Desk

Since 2010, OMNITRACKER has been successfully in use at the IT Company of the Maltese Group. In addition, in mid-2012 the SoCura GmbH decided to use OMNITRACKER for the administration of the directory service Active Directory (AD).
The decision relies on a product screening of various specialist providers on the subject. However, this would have caused unacceptable costs, partly per AD-entry, among others.

OMNINET: New Release of OMNITRACKER based Business Process Templates

OMNINET – a leading supplier of software solutions for automating IT services based on the ITIL and other frameworks has released new versions of OMNITRACKER Business Process Templates. They provide new features and enhancements for IT Service Management Center, Project Management Center, and Systems Engineering Center.