Enghouse Interactive to Showcase Solution Portfolio at SAPPHIRE(R) NOW in Orlando
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Contact Center Leader to Showcase Cutting-Edge Solutions
Contact Center Leader to Showcase Cutting-Edge Solutions
Contact Center Solutions Leader Recognized for Best-in-Class Capabilities and Expertise, Evidenced by Technology Success and Commitment to Customers
PRC 3 of CCE Version 9 Empowers Agents With Blended Predictive Dialing in an Omni-Channel Universal Queue That Improves Efficiency While Saving Resources; Seamless Customer Interactions Are Also Better Enabled With an Easy and Quick New Way of Viewing Interactions of All Types in Our Customer Timeline
Perfectly Equipped for a New Era in the Retail Sector
• arvato Systems and its partner companies bundle competences in SAP CAR to improve omni-channel processes
• Presentation of integration scenarios at the SAP Retailers Forum in July 2015
Contact Center Solution Enhances Customer Interactions With New Operator Console, Supervisor Visibility, Mobility, Video Integration, and Extended Lync Functionality
Award-Winning Platform Simplifies Traditionally Convoluted Lifecycle Designs, Making It Easier Than Ever to Deliver Real-Time, Contextual Brand Experiences
Technology Leader Focuses Efforts on Five Strategic Technology Pillars and Announces New Leadership for Growing Data Capture / Point of Sale (POS) Business #ONEIngram
French Retail Group Selects Oracle to Support Commerce Growth
New Omni-Channel Offering Bridges the Gap Among Online, Mobile and Brick-and-Mortar Realms for a More Satisfying Consumer Experience and Streamlined Retail Management
Argentine Retailer Increases Sales by 600 Percent With New Commerce Web Site Launch