NORAD Hotline Engages Santa–s Most Loyal Followers Using Technology From Avaya Government Solutions

By on    Networking, Picture Gallery  

NORAD Hotline Engages Santa–s Most Loyal Followers Using Technology From Avaya Government Solutions

SANTA CLARA, CA — (Marketwired) — 12/15/14 –Children concerned about Santa and his arrival time can call 1 877 HI-NORAD on December 24.Calls will be managed by an estimated 1250 volunteers using a mission-critical, Santa-ready customer engagement solution.Avaya "Santa Cause" campaign, joined by Plantronics, commits funding to .Santa–s most ardent fans can rest easy. On December 24, they can call a NORAD Tracks Santa hotline (1 877 HI-NORAD) for timely answers to urgent questions ab

Avaya Technology Powers NORAD Santa Tracker Hotline

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Avaya Technology Powers NORAD Santa Tracker Hotline

BASKING RIDGE, NJ — (Marketwire) — 12/17/12 –A solution certified by the Department of Defense will be used to route thousands of important calls.Children wondering when Santa and his sleigh will arrive can get a ready answer this Christmas Eve thanks to a toll-free North American Aerospace Defense Command (NORAD) hotline powered by Avaya, a global provider of business communications and collaboration solutions and services.Last year 1-877-HI-NORAD received more than 100,000 calls from childr