Security Benefit achieves industry leading growth with NewVoiceMedia
Security Benefit accelerates 125 years of history and innovation with cloud contact centre technology
NewVoiceMedia presents customer success with a comedic twist at CloudFest for Service
LONDON, 1 June 2017 – CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, CloudFest’s programme will highlight the latest trends and topics impacting customer service leaders – including discussions about how venture capitalists use customer success to evaluate
NewVoiceMedia’s ContactWorld named best contact centre solution in Top 10 Technology Awards
LONDON, 30 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has won the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards for its ContactWorld solution.
NewVoiceMedia wins two TMT News 2017 Telecoms Awards
LONDON, 9 May 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has scooped two 2017 Telecoms Awards from TMT News. The company was named Best Cloud Customer Contact Technology Vendor – UK and Most Innovative Customer Communications Solution: Salesforce (CTI) Integration.
With telecoms fast becoming vital to the operation of every business, from sole traders through to multinational
Paysafe enhances productivity and customer experience with NewVoiceMedia
LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for Service platform.
Paysafe enhances productivity and customer experience with NewVoiceMedia
SAN FRANCISCO, CA — (Marketwired) — 04/27/17 — , a leading provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company increased its customer support center productivity by 20 percent over the last year using NewVoiceMedia–s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction.Focused on connecting business
Paysafe enhances productivity and customer experience with NewVoiceMedia
LONDON, UNITED KINGDOM — (Marketwired) — 04/27/17 — , a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia–s ContactWorld for Service platform. The technology has delivered dramatic improvements to both customer and agent satisfaction.Focused on connecting bus
NewVoiceMedia co-founders recognised as innovative entrepreneurs at the forefront of –MAd Tech–
LONDON, UNITED KINGDOM — (Marketwired) — 04/26/17 — , a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been recognised in Fresh Business Thinking–s Shift 100 –MAd Tech– Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs.NewVoiceMedia–s co-founders Ashley Unitt and Richard Pickering were named for being at the forefront of the industry–s revolutionary
NewVoiceMedia recognized as innovative entrepreneurs at the forefront of –MAd Tech–
SAN FRANCISCO, CA — (Marketwired) — 04/26/17 — , a leading global provider of cloud contact center and inside sales technology that enables businesses to have more successful conversations, has been recognized in Fresh Business Thinking–s Shift 100 –MAd Tech– Edition, a list of the most dynamic and agile media, advertising and technology entrepreneurs.NewVoiceMedia–s co-founders Ashley Unitt and Richard Pickering were named for being at the forefront of the industry–s revolutionary chan
NewVoiceMedia named finalist in Top 10 Technology Awards 2017
LONDON, 12 April, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has been named a finalist in the 2017 Call Centre Helper Top 10 Contact Centre Technology Awards.
The awards were founded to recognise the best products on the market and help contact centre managers make informed decisions about the technologies they invest in. The winner is voted for by readers of Call Centre Helpe