1st Touch 360 Customer Portal Helps Drive Business Transformation at New Charter Group

A 360° Tenant Portal system from leading social housing technology innovator 1st Touch (www.1sttouch.com) is enabling New Charter Group, one of the North West’s largest housing providers to transform its mobile workforce processes and customer support strategy.
The new system delivers a single-view of all key data both for field operatives through their handheld devices and to tenants through an online portal based customer hub.
New Charter Group is a social landlord based in Tameside, Gr