WAKEFIELD, MA — (Marketwired) — 05/14/13 — The Digital Analytics Association (DAA) announced today that it will host its Inaugural Washington, DC Symposium at the (Rosslyn Metro) in Arlington, VA on Tuesday, June 4th from 12:00 pm to 5:30 pm followed by networking. The symposium will answer the question,Jim Sterne, chair of the board at the Digital Analytics Association, will deliver an opening keynote, What Makes a Great Analyst? The symposium will also feature a presentation from Sue Feld
NEW YORK, NY — (Marketwired) — 05/09/13 — The Luxury Institute surveyed wealthy consumers earning at least $150,000 a year about their usage of the Internet and mobile devices, and how these technologies affect their interaction with brands across platforms.High-earners are about as likely to have bought something at a store (78%) in the past 12 months or ordered it online via computer (77%). Despite the growing popularity of mobile and tablet shopping, research done on a traditional compute
Next Generation of KANA Enterprise Answers the Real Need for "Joined Up" Customer Service With Potent Capabilities Across Agent, Web, Social, and Mobile Experiences
BELFAST, UNITED KINGDOM — (Marketwired) — 04/02/13 — , a global leader in customer service solutions, today announced , one of the leading registered social landlords in the UK, has selected the KANA Enterprise solution to support its customer service needs.Providing affordable housing and specialist management services to 85,000 people with a wide range of housing needs across 169 local authority areas, Riverside manages and maintains over 50,000 homes in the UK.Riverside selected Lagan Ent
Leverages Advanced Digital Print Capabilities to Deliver Variable Content Quickly and Economically; Highly Targeted, One-to-One Communications Dramatically Increase Direct Mail Response Rate and ROI in a Multi-Channel Marketing Environment
