TriCore Gains ISO/IEC 20000-1:2011 Certification for IT Service Management

TriCore Gains ISO/IEC 20000-1:2011 Certification for IT Service Management

BOSTON, MA — (Marketwired) — 05/19/15 — , the application management experts, today announced it has received ISO/IEC 20000-1:2011 certification across its operations. The comprehensive scope of the ISO 20000 certification aligns to ITIL service management best practices applied to TriCore–s Service Delivery organization. The certification represents a significant milestone in TriCore–s continued efforts in focusing on service quality management and the continuous improvement of its operat

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