VICIdial Wins Big With Sangoma Call Progress Analyzer
VICIdial Call Center Platforms Delivers Increased Efficiency, New Services and More Than Doubles Productivity for Financial Service Contact Center
Sangoma Releases Version 4 of NetBorder SS7 Media Gateway
Now Easier to Install and Configure with Web-Based GUI
Sangoma Hosts International Distributors and Recognizes Top Performers
Plus Expands International Channel Sales Staff
Angel Named a 2011 Market Leader by Speech Technology Magazine
Cloud-Based IVR & Contact Center Provider Honored as a Market Leader for Its Customer Satisfaction
Affinion International Delivers Exceptional, Personalised Customer Service
READING, UNITED KINGDOM — (Marketwire) — 07/25/11 — , an innovative leader in customer to brand marketing, protection and travel products, has experienced substantial improvements in efficiency and productivity since deploying an and from .Affinion-s 270 advisors answer thousands of calls every day on behalf of Affinion-s business customers, but with an expanding customer base came a growing pressure on the contact centre. As part of a strategic drive to exceed customer expectations, Affin
WestJet Sees Clear Skies for Customer Service With Voxify Speech Self-Service
Voxify-s Universal Managed Service for IVR Extends Contact Center Excellence at Canada-s Leading Airline