Insurance IT Investment Decisions Take More Than Numbers; Think Critically, X by 2–s Sundaram Writes
FARMINGTON HILLS, MI — (Marketwired) — 09/23/14 — When insurance executives are deciding whether to invest in upgrading a policy administration, claims, billing or other major system, the numbers should rule. If the ROI is there, full speed ahead.No! writes K. Ram Sundaram, a principal of X by 2, in ."The quantitative case is much overrated, doesn–t serve the purpose it was intended for very well, and may in fact be an exercise in futility."While the exercise sounds logical, with
