HP Helps Clients Enhance Customer Interactions by Transforming the Contact Center

PALO ALTO, CA — (Marketwired) — 04/30/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced new services designed to enable organizations to break free from legacy contact center technology and bring new multichannel customer experience capabilities to customers quickly and cost-effectively.As end-user consumer expectations continue to grow, the contact center must evolve to maintain the highest levels of customer service. By harnessing the latest contact center technology, organizat