HP Helps Clients Enhance Customer Interactions by Transforming the Contact Center

HP Helps Clients Enhance Customer Interactions by Transforming the Contact Center

PALO ALTO, CA — (Marketwired) — 04/30/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced new services designed to enable organizations to break free from legacy contact center technology and bring new multichannel customer experience capabilities to customers quickly and cost-effectively.As end-user consumer expectations continue to grow, the contact center must evolve to maintain the highest levels of customer service. By harnessing the latest contact center technology, organizat

HP Helps China-s TravelSky Drive Airline Industry Evolution

HP Helps China-s TravelSky Drive Airline Industry Evolution

BEIJING — (Marketwired) — 04/11/13 — HP (NYSE: HPQ) today announced that , China-s leading provider of aviation technology, has selected to support its development of a next-generation Passenger Services System (PSS) called "New Compass."Headquartered in Beijing, TravelSky serves customers that include 30 domestic airlines, 200 overseas airlines, 147 domestic airports and 7,000 ticket agents. It provides services to 300 cities in China and 80 other cities worldwide. With such a br

HP Helps Enterprises Convert Customer Interactions Into Revenue Opportunities Using SAP Mobile Platform

HP Helps Enterprises Convert Customer Interactions Into Revenue Opportunities Using SAP Mobile Platform

PALO ALTO, CA — (Marketwired) — 04/10/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced a new global agreement with (NYSE: SAP) through which it will deliver managed mobility services to help clients convert customer interactions into revenue opportunities and improve employee productivity with mobile applications.Enterprises recognize that mobility enables anytime, anywhere business operations that are faster, more accurate and more efficient. Many times, enterprises fail to re

HP Improves Enterprise Mobility With Cloud-Based Management Solution

HP Improves Enterprise Mobility With Cloud-Based Management Solution

PALO ALTO, CA — (Marketwired) — 04/04/13 — HP (NYSE: HPQ) — HP Enterprise Services today announced a cloud-based management solution that delivers secure anytime, anywhere access to applications and data from any mobile device.meets the demands of balancing the responsibilities and requirements of IT with the challenges and expectations of users. This new cloud solution is part of the portfolio, which provides enterprises with the essential foundation of technologies and services to confid

HP Helps Molson Coors Move to Cloud

HP Helps Molson Coors Move to Cloud

PALO ALTO, CA — (Marketwire) — 03/11/13 — HP Enterprise Services today announced that Molson Coors Brewing Company is working with HP (NYSE: HPQ) to transform some of the brewer-s finance and human resources (HR) processes and systems in order to reduce costs, increase efficiency and improve access to critical information.Under the terms of the agreement, HP will support Molson Coors- migration from regional support to a more cost-efficient and flexible HP cloud environment that allows Molso

Brazil-s Telefonica Vivo Sets New Mobile Services in Motion With HP

Brazil-s Telefonica Vivo Sets New Mobile Services in Motion With HP

PALO ALTO, CA — (Marketwire) — 03/01/13 — HP Enterprise Services today announced that Telefónica Vivo, the largest mobile operator in Brazil, is using HP (NYSE: HPQ) technology to accelerate the introduction of new mobile services to millions of subscribers.Telefónica Vivo delivers a wide range of telecommunication services, including landline, voice over IP, broadband and mobile services, to more than 80 million subscribers throughout Brazil.To help reach its goal of reducing