The Health Advisory Board and Enghouse Interactive to Host Webinar: “Improving Patient Engagement to Advance Population Health”
PHOENIX, AZ — (Marketwired) — 07/26/16 — A single poor patient experience can have dire consequences. New industry standards are driving hospitals and healthcare providers to look closer at customer service and coordinated care. New payment models are pushing providers to improve population management, medication adherence, and care coordination, while reducing costs and avoiding readmissions.Healthcare contact centers must be more than an engine to support volume growth goals and meet patie