Shortly before the yearly kick-off of the Intra.NET Reloaded 2014 in Berlin, the jury of the Intra.NET AWARD has voted on the three categories of the award and the nominees are…
Category 1 – Intranet Integration Strategy & Digital Workplace Management
– Roland Berger Strategy Consultants Holding GmbH
– Nexans Group
Category 2 – User Experience Design & Content Management
– adidas Group
– UniCredit SpA
– -s Heeren Loo Zorggroep
New Research Reveals Consumers Waste 6.5 Hours Annually, Also Details Which Customers Gripe Most and via Which Channels, and How Much Repetition Is Needed to Ultimately Gain Resolution
Omnibus Research for KANA Finds Consumers Spend 10 Days Waiting in Line and More Than Two Days Complaining Each Year; Consumers Adept at Using Digital Channels to Get and Complain About Service
LAGAN Web Self-Service Eliminates Barriers of Bringing Government to the People With Anytime, Anywhere Access to Services via Desktops, Smartphones, Tablets and Social Networks
LAGAN Technology From KANA and NOLA 311 Make It Easy in the Big Easy for Citizens, Residents and Businesses to Access Government Information and City Services
Olympic Gold Medalist, Corporate Leadership Authority and Customer Conversation Expert to Keynote the Annual KANA Customer Conferences in the Netherlands and United Kingdom
