egain Archives - Page 2 of 8

eGain rated a Leader by CRM Magazine in Contact Center Knowledge Management

By Publisher on April 12, 2017 Internet, Picture Gallery

SUNNYVALE, CA — (Marketwired) — 04/12/17 — eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that it has been named a Leader in the Contact Center Search category of CRM Magazine–s fourteenth annual CRM Service Awards.The CRM Service Award recognizes innovation and success in customer service. The selection was based on a composite score of revenue, and analyst ratings for deployment costs, customer satisfaction, depth of functionality, and com

eGain to exhibit at Call Centre World (CCW) 2017

By Publisher on February 16, 2017 Picture Gallery, Software

Company will join hands with Cisco to showcase knowledge-guided omnichannel customer engagement at Europe–s premier call centre conference

eGain announces Digital+AI Day London 2017

By Publisher on February 14, 2017 Picture Gallery, Software

Visionaries from Gartner and world-class eGain clients will join eGain CEO on stage to discuss digital transformation in customer engagement

eGain Announces Fiscal 2017 Second Quarter Financial Results

By Publisher on February 9, 2017 Internet, Picture Gallery

New Subscription and Support ACV bookings in Q2 up 47% sequentially

eGain to Announce Fiscal 2017 Second Quarter Financial Results on February 9, 2017

By Publisher on February 1, 2017 Picture Gallery, Software

SUNNYVALE, CA — (Marketwired) — 02/01/17 — eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 second quarter financial results after the close of regular market trading on Thursday, February 9, 2017, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.Thursday, February 9th at 2:00 p.m. Paci

eGain to Attend the Benchmark Discovery Conference in Chicago on December 1, 2016

By Publisher on November 22, 2016 Picture Gallery, Software

SUNNYVALE, CA — (Marketwired) — 11/22/16 — eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced that Eric Smit, CFO, will be participating in the Benchmark Company–s Annual Micro Cap Discovery One-on-One Conference taking place on Thursday, December 1, 2016 at the Palmer House Hilton Hotel in Chicago.To arrange a one-on-one meeting with Mr. Smit, please contact either your Benchmark sales person, or the MKR Group, eGain–s investor relations firm,

eGain to unveil click-to-solve(TM) capability for customer service at Gartner summit

By Publisher on November 15, 2016 Internet, Picture Gallery

Company will demonstrate a super-easy way to solve customer problems with one-click access to the combined power of digital, knowledge, AI, and analytics

eGain Announces Fiscal 2017 First Quarter Financial Results

By Publisher on November 9, 2016 Picture Gallery, Software

SUNNYVALE, CA — (Marketwired) — 11/09/16 — eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced financial results for its fiscal 2017 first quarter ended September 30, 2016.Total revenue was $14.7 million ($16.0 million on a constant currency basis), compared to $16.5 million in the same quarter a year agoSubscription and support revenue was $10.9 million ($11.7 million on a constant currency basis), compared to $10.8 million in the same quarter a

eGain to Participate at the ROTH Technology Corporate Access Day on November 16, 2016

By Publisher on November 1, 2016 Picture Gallery, Software

SUNNYVALE, CA — (Marketwired) — 11/01/16 — eGain (NASDAQ: EGAN), the leading provider of cloud customer engagement solutions, today announced that Ashu Roy, CEO, and Eric Smit, CFO, will participate at the ROTH Capital Partners Annual Technology Corporate Access Day on November 16, 2016 in New York City.eGain management will participate in one-on-one meetings with institutional investors throughout the course of the day. To arrange a one-on-one meeting, please contact either your ROTH sales

eGain to Announce Fiscal 2017 First Quarter Financial Results on November 9, 2016

By Publisher on October 31, 2016 Picture Gallery, Software

SUNNYVALE, CA — (Marketwired) — 10/31/16 — eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, will announce its fiscal 2017 first quarter financial results after the close of regular market trading on Wednesday, November 9, 2016, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.Wednesday, November 9th at 2:00 p.m. Pac