Nemertes– analysis of digital transformation in the contact center, detailed use cases, and how it affects the overall customer experience
Customer Experience (CX) Consultancy and Oracle Gold Cloud Select Partner, Enigen UK, have today launched a Customer Experience transformation methodology that is designed around the concept of a single organisational strategy, rather than siloed decision making.
#ActAsOne delivers a roadmap of technology innovation and a complete customer experience solution. This futureproofs any application investment from the start, using a consultative methodology of iterative technology developments, ove
First Mobile App for CX Executives Allows Leaders to Monitor Customer Journeys and Behavioral Trends Anytime, Anywhere
50th Edition of Quarterly ForeSee E-Government Satisfaction Index Ranks 101 Federal Websites Across Web and Mobile Experiences
Personalization, Targeted Content and Analytics Help National Pen Fuel 20 Percent Annual Growth Online
Singapore–s Innovative and Ultra-Fast Fiber Internet Provider Needed a DNS Platform Robust and Responsive Enough to Handle Growing Subscriber Demands and Traffic
Personalized, Connected, and Secure Portfolio of Cloud Applications Helps Customers Succeed in a Digital World
Developers and Businesses Can Now Easily Integrate Pictures Into Business Applications on Standard U.S. Phone Numbers Nordstrom First to Use Twilio MMS as Part of Their Customer Communications