![[24]7 to Present Innovative Customer Experience Solutions at SpeechTEK 2013](https://www.so-co-it.com/wp-content/themes/socoit20/timthumb.php?src=wp-content%2Fuploads%2F288172.jpg&q=90&w=260&h=260&zc=1%20width=260%20height=260)
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Company Executives Will Highlight the Enhanced Role of Speech and Omnichannel Communication to Improve Customer Experience…
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Virtual Receptionist Service Commemorates Ten Years of Fostering Meaningful Connections…
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SANTA CLARA, CA -- (Marketwired) -- 08/12/13 --Billing Services, Inc. implements turnkey outbound contact center solution for their midsize operation to handle billing and collectionsAvaya Outbound Contact Express now available as a subscription-based offering (OPEX) with all the same capabilities offered with standard purchasingAvaya today announced that leading physician practice…
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HARO Founder, Entrepreneur and Author to Discuss How Nice Companies Finish First…
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PHOENIX, AZ -- (Marketwired) -- 07/30/13 --, a leading provider of fully-integrated , , and solutions, today announced that customer Greater Cincinnati Water Works (GCWW), a department of the city of Cincinnati, has improved service response rates and increased agent visibility using Aspect-s Unified IP® solution. The Greater Cincinnati…
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PHOENIX, AZ -- (Marketwired) -- 07/26/13 --, a leading provider of fully-integrated , , and solutions, today announced it has completed the acquisition of Voxeo Corporation, a leading provider of hosted and on-premise Interactive Voice Response (IVR) solutions and a leading platform provider for Communications Enabled Business Processes. The…
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Government Employees Are Turning to Mobile Technology to Meet Increasing Demands on Time; Percentage of UK Businesses Using Mobile Technology Soars…
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LAGAN Employee Mobile Improves Efficiency for Public Sector and Local Government Employees in the Field, Democratizing Mobile Computing…
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MATAWAN, NJ -- (Marketwired) -- 07/23/13 -- , developer of the world-s most deployed , has significantly increased engagements with companies in the health insurance industry over the past six months. As PPACA-mandated are built and set to launch in October 2013, both carriers and state exchanges have…
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SANTA CLARA, CA -- (Marketwired) -- 07/18/13 --Only vendor consistently appearing in the Leaders Quadrant since its inceptionAnnual report covers infrastructure technologies for multichannel assisted and automated customer, employee and service supportPositioning based on completeness of vision and ability to executeAvaya announced today that it has been positioned in the…
