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PHOENIX, AZ -- (Marketwired) -- 09/17/13 --, a leading provider of fully-integrated , , and solutions, today announced the addition of MicroAutomation, a leading systems integrator of contact center automation solutions, as a new North America channel partner. MicroAutomation will add Aspect-s portfolio of products and technologies to their…
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Partnership Pairs Wipro-s Consulting, Integration, and Domain Expertise With KANA Enterprise to Accelerate Deployments for Large Global Insurers…
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PHOENIX, AZ -- (Marketwired) -- 08/27/13 --, a leading provider of fully-integrated , , and solutions, today announced Southwest Airlines will implement its full suite of customer contact and workforce optimization solutions through Aspect as it continues to strive to provide a superior customer service experience."This implementation is a…
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LiveLOOK Ranks #889 With Three-Year Sales Growth of 500 Percent…
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Customer Satisfaction Rises as Gamification Helps Motivate More Than 30,000 Service and Sales Personnel to Collaborate Using New Social Business Platform…
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Coveo Selected From More Than 700 Products for Technology Breakthroughs and Customer ROI…
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MATAWAN, NJ -- (Marketwired) -- 08/20/13 -- , developer of the world-s leading co-browse technology, announced today the immediate availability of its new In-App Co-Browsing capability. By adding co-browsing functionality within a native iOS application, companies now have an innovative new way to provide support to customers using those…
![[24]7 Receives Star Performer Award From Speech Technology Magazine](https://www.so-co-it.com/wp-content/themes/socoit20/timthumb.php?src=wp-content%2Fuploads%2F289254.jpg&q=90&w=260&h=260&zc=1%20width=260%20height=260)
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[24]7 Vivid Speech Recognized for Extending Interactive Voice Response (IVR) to a Mobile Experience…
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KANA Also Showcasing Its New Customer Service Solutions to Conference Attendees…
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PHOENIX, AZ -- (Marketwired) -- 08/15/13 --, a leading provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, and Voxeo, the leading provider of Unlocked Communications solutions and now an Aspect company, will debut for the first time as an integrated company at SpeechTEK, CRM Evolution and Customer…
