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Game-Changing Smart Device Tool Delivers Customers-- Concerns and Needs in Real Time So Businesses Can Solve Them Fast; Satisfi Helps Businesses Address Customer Support Issues On-Site, Bypassing the Shame Game of Online Sounding Boards…
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PHOENIX, AZ -- (Marketwired) -- 12/11/13 --, a leading provider of fully-integrated , , and solutions, today announced that it has been awarded the 2013 Global Outbound Dialing Systems Market Share Leadership Award from Frost & Sullivan. The award is presented to the company that has demonstrated excellence in…
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PHOENIX, AZ -- (Marketwired) -- 11/20/13 --, a leading provider of fully-integrated , , and solutions, today announced new survey results revealing more than a third of Americans (37 percent) would rather eat year-old fruit cake than have to contact customer service during the holidays. Perhaps this is because…
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Coveo-s Breakthrough Application Brings Context-Aware Content From Multiple Social and Knowledge Sources Directly Into Salesforce Communities and Portals to Help Customers Collaborate and Solve Even Complex Challenges Quickly and Easily…
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Eight out of 10 Customers Would Recommend Cincom Software to Others…
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Application, Network and Content Security Technologies and Managed Security Customer Service Highlighted by SC Magazine Judges…
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[24]7 Survey Reveals That There Is a Disconnect Between the Enterprise and the Expectations of Connected Customers as It Relates to Context, Time and Effort…
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[24]7 Chief Scientist of Analytics & Data Sciences Discusses Big Data and Leveraging Predictive Analytics to Improve the Customer Experience…
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Ireland-s Largest Telecom Provider Sees 156 Percent Customer Loyalty Increase via End-to-End Knowledge Sharing…
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[24]7-s Chief Scientist and Global Head of Analytics and Data Sciences Recognized for His Leadership in Big Data and Customer Experience…
