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SupportPoint Cloud Achieves Top Score in Independent Evaluation…
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SupportPoint Cloud Achieves Top Score in Independent Evaluation…
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Panviva SupportPoint Cloud Assessed in Customer Engagement Technologies Study…
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Enterprise Software Veteran Chad Gailey to Lead Business Development…
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SANTA CLARA, CA -- (Marketwired) -- 12/10/14 --Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya--s expertise in customer engagement technologies with Google--s expertise in Web applications and Chromebooks to enable greater simplicity, flexibility and cost efficiency in contact center…
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NEW YORK, NY -- (Marketwired) -- 12/04/14 -- , the leading global provider of actionable advertising intelligence for buyers and sellers of digital media, has been named a bronze winner in Best in Biz Awards 2014--s "Most Customer Friendly of the Year" category. Best in Biz Awards 2014 is…
![[24]7 Makes Strategic Acquisition of IntelliResponse to Complete the Suite of Self-Service and Assisted Service Offerings for Customer Engagement](https://www.so-co-it.com/wp-content/themes/socoit20/timthumb.php?src=wp-content%2Fuploads%2F351082.jpg&q=90&w=260&h=260&zc=1%20width=260%20height=260)
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Market Leader in Virtual Agents Has Track Record of Success With 160 Customers, 450+ Global Deployments in Financial Services, Telecommunications and Utilities…
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New Multi-Channel Network Offers Unique Customer Centric Experience…
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SANTA CLARA, CA -- (Marketwired) -- 10/21/14 --Awards include the 2014 Market Share Leadership for Interactive Voice Response and the 2014 Market Share Leadership in Inbound Contact Center RoutingAvaya today announced that it has received two market leadership awards from industry analyst firm Frost & Sullivan. The awards cover key…
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AnswerDash Launches out of Stealth to Announce General Availability of Innovative, New Approach to Online Help for Mobile and Desktop Websites and Web Applications…
