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Hoover picks Panasonic Toughpad tablets to support its service and repair engineers

Hoover picks Panasonic Toughpad tablets to support its service and repair engineers

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BRACKNELL, UK. 11 MAY 2017 To deliver on its vision of world class customer service with industry leading service and repairs, Hoover is upgrading its field service application and replacing the mobile devices its engineers use with Panasonic Toughpad tablets.…

B2X Expands Customer Care Offering to Internet of Things and Announces Partnership with Drone Market Leader ZEROTECH

B2X Expands Customer Care Offering to Internet of Things and Announces Partnership with Drone Market Leader ZEROTECH

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B2X adapts its global, digitally connected customer care ecosystem for the market of connected IoT devices, set to reach $1.29 trillion by 2020 according to IDC…

BMO Bank of Montreal and Desjardins Named Top Banking Firms for Customer Service in Canada According to Surviscor Inc.

BMO Bank of Montreal and Desjardins Named Top Banking Firms for Customer Service in Canada According to Surviscor Inc.

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TORONTO, ONTARIO -- (Marketwired) -- 02/07/17 -- Editors Note: There is a photo associated with this press release.According to the 2016 Surviscor Service Level Assessment review, and provide the best customer service experience amongst Canadian banking firms. The review, now in its 12th year, analyzed over 170…

Qtrade Investor Named Top Customer Service Firm in Canada by Surviscor

Qtrade Investor Named Top Customer Service Firm in Canada by Surviscor

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TORONTO, ONTARIO -- (Marketwired) -- 01/31/17 -- Editors note: There is an image associated with this release.For the second consecutive year, Qtrade Investor has been awarded top honours for Canadian self-directed brokerage customer service, as measured by the 2016 Surviscor Service Level Assessment review. The review, now in its…

ROCCO Report: DIMOCO Messaging Named One of the World–s Leading A2P SMS Vendors

ROCCO Report: DIMOCO Messaging Named One of the World–s Leading A2P SMS Vendors

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Company Has Been Rated by MNOs for Its Customer Service Excellence…

E-Complish Announces Interactive Voice Response System Capable of Payment Processing

E-Complish Announces Interactive Voice Response System Capable of Payment Processing

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Mobile Payment Processing Leader Offers IVR Payment System That Saves Time and Saves Money…

Information Builders– WebFOCUS Selected to Meet Erickson Living–s Scaling Needs

Information Builders– WebFOCUS Selected to Meet Erickson Living–s Scaling Needs

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BI and Analytics Provider Chosen for Comprehensive Suite of Offerings…

Advanced Automated Phone Payment System Enhances Customer Engagement and Cuts Costs

Advanced Automated Phone Payment System Enhances Customer Engagement and Cuts Costs

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Leading Online Payment Processor Launches Latest IVR Payment Solution…

AnswerDash Appoints Don Davidge as Vice President of Sales and Marketing

AnswerDash Appoints Don Davidge as Vice President of Sales and Marketing

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Company Expands Executive Team to Drive Growth, Delivering Ground-Breaking Predictive Self-Service Customer Support for Enterprises…

Appcast Appoints Mark Amdahl as Vice President of Customer Success

Appcast Appoints Mark Amdahl as Vice President of Customer Success

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Seasoned Executive Leverages Experience Helping Clients Adopt Innovative Talent Acquisition Solutions to Achieve Exceptional Results…


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