Latest Pegasystems Solution Delivers More Intelligent and Faster Customer Service Across Mobile, Social and Traditional Channels
Enhanced Multi-Channel Capabilities Enable Organizations to Deliver More Personalized Customer Service
Hold-Free Networks Debuts Social CRM & Mobile Care Channel on TMCnet at Social Media Strategies Summit 2012
LAS VEGAS, NV — (Marketwire) — 02/08/12 — Hold-Free Networks, the leading provider of Web 2.0 Customer Service solutions, introduced the Social CRM & Mobile Care Channel today as the newest addition to the TMCnet Online Community program at the Social Media Strategies Summit 2012 in Las Vegas.The Social CRM & Mobile Care Channel is the premier resource for enterprises and service providers seeking information about Web 2.0 Customer Service. Decision makers can turn to this channel f
/ CORRECTION – ClickFox
ATLANTA, GA — (Marketwire) — 02/02/12 — In the news release, "ClickFox Survey Reveals Telecommunication and Wireless Companies Now Surpass Cable to Ignite Most Customer Frustration," issued Tuesday, January 31, 2012 by ClickFox, we are advised by the company that the fifth paragraph should begin with "Thirty-five percent" rather than "Forty percent" as originally issued. Complete corrected text follows.Annual Customer Experience Survey Exposes Impact of Servic
ClickFox Survey Reveals Telecommunication and Wireless Companies Now Surpass Cable to Ignite Most Customer Frustration
Annual Customer Experience Survey Exposes Impact of Service on Loyalty and Revenue
Hold-Free Networks CEO to Participate in Customer Engagement Panel at ITEXPO East 2012
Session to Be Held on February 3rd at Miami Beach Convention Center
Farmers Insurance Wins Global Award for Excellence in BPM and Workflow
Pegasystems- Technology Enables Farmers to Transform Its Claims Operations
KANA Listed a “Champion” in Info-Tech Group-s Customer Service Knowledge Management Vendor Landscape
Evaluation Based on Product Strengths and Market Presence
Hold-Free Networks Wins Title of “CTIA 2011 Hottest in Show”
Show Attendees Viewed Submissions Onsite and Voted for Their Favorite via Text Message
Vitec Delivers Full Portal Solution to Vasbyhem
STOCKHOLM, SWEDEN — (Marketwire) — 10/03/11 — has delivered a complete portal solution to , located in the municipality of Upplands Vasby north of Stockholm. The comprehensive solution includes a new web site and a app to search for housing the area. The website is based on the Vitec Portal platform which offers tenants and housing applicants intelligent and accessible features so that they have a close and effective dialogue with Vasbyhem."Our new website from Vitec makes it simple a
HP and Asus Reset Price Expectations for Tablets
iPad2 Continues to Lead SocialNuggets Tablet Index for August Followed by Asus Eee Pad Transformer and HP TouchPad