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New Version of Customer Process Manager Delivers Next-Generation Customer Engagement Hub…
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CHELMSFORD, MA -- (Marketwire) -- 02/21/13 --, a leading provider of next generation and , today announced that Bob Krakauer, Aspect-s Executive Vice President and Chief Financial Officer, will present at the J.P. Morgan Global High Yield & Leveraged Finance Conference in Miami Beach, Florida on Tuesday, February 26,…
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Both KANA Enterprise and KANA Express Cloud-Based CRM Offering Move Up in This Year-s Report, as Key Acquisitions Boost Company Resources and Ability to Execute…
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CINCINNATI, OH -- (Marketwire) -- 02/13/13 -- Seventy-six percent of energy and utility customers say that speed -- the ability to get information quickly and accurately -- is very important in how they are serviced, according to a report released today by worldwide software provider, (), an IBM…
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KANA Brings the Benefits of Strong Knowledge Management and Customer Interaction Management to the Mid-Market…
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Increasing Investments in CRM Technologies Create Data Management Obstacles for Businesses…
![[24]7 Ranks in Top 50 on Forbes- “America-s Most Promising Companies” List](https://www.so-co-it.com/wp-content/themes/socoit20/timthumb.php?src=wp-content%2Fuploads%2F226851.jpg&q=90&w=260&h=260&zc=1%20width=260%20height=260)
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[24]7 Is Changing the World of Customer Service by Using Big Data and Prediction to Make Customer Interactions Simple…
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CHELMSFORD, MA -- (Marketwire) -- 02/06/13 --, a leading provider of next generation and , announced today that , a global, integrated media company, has named Aspect-s Unified IP 7.1 as a Magazine 2012 Product of the Year Award winner. The 15th Annual Product of the Year Award…
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Coveo for Salesforce Service Cloud Honored for Exceptional Innovation…
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ATLANTA, GA -- (Marketwire) -- 01/28/13 -- was named a Finalist today in the Front-line Customer Service Team of the Year category in the seventh annual Stevie Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.The…
