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Dialogue Will Focus on Addressing the Full Depth and Breadth of Customer Service Requirements in a Seamless and Omni-Channel Manner for Exceptional Citizen Service…
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Debut Event to Feature Tech Heavyweights Aaron Levie, Tien Tzuo and Geoffrey Moore; Early Bird Registration Closes April 26, 2013…
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DES MOINES, IA and BOONE, IA -- (Marketwired) -- 04/18/13 -- , a leader in end-to-end business process outsourcing, announced today that it is hiring customer care representatives in Des Moines and Boone, Iowa, to support new business at the company-s facilities in both cities.Approximately 135 incremental customer care…
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New Module Increases Renewal and Up-Sell for Leading Recurring Revenue Companies…
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Battery Ventures Leads Round, SaaS Veteran Nick Mehta Joins as CEO…
![[24]7 Mobile Thought Leaders Discuss Mobile Assistance and Multi-Modal App Innovation at Mobile Voice Conference 2013](https://www.so-co-it.com/wp-content/themes/socoit20/timthumb.php?src=wp-content%2Fuploads%2F249748.jpg&q=90&w=260&h=260&zc=1%20width=260%20height=260)
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Company Executives Speak on Multi-Modal Applications, Evolution of Customer Service at Top Industry Gathering on Mobile Speech Technology…
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Next Generation of KANA Enterprise Answers the Real Need for "Joined Up" Customer Service With Potent Capabilities Across Agent, Web, Social, and Mobile Experiences…
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BELFAST, UNITED KINGDOM -- (Marketwired) -- 04/02/13 -- , a global leader in customer service solutions, today announced , one of the leading registered social landlords in the UK, has selected the KANA Enterprise solution to support its customer service needs.Providing affordable housing and specialist management services to 85,000…
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Company Experiences Significant Momentum, Continued Traction in Market for Customer Service Solutions…
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Company-s Third Award in Q1 2013 for Its Customer Service & Support Knowledge Access Applications, Including the Recently Launched Coveo for Salesforce, Service Cloud Edition…
