Dialogue Will Focus on Addressing the Full Depth and Breadth of Customer Service Requirements in a Seamless and Omni-Channel Manner for Exceptional Citizen Service
Debut Event to Feature Tech Heavyweights Aaron Levie, Tien Tzuo and Geoffrey Moore; Early Bird Registration Closes April 26, 2013
DES MOINES, IA and BOONE, IA — (Marketwired) — 04/18/13 — , a leader in end-to-end business process outsourcing, announced today that it is hiring customer care representatives in Des Moines and Boone, Iowa, to support new business at the company-s facilities in both cities.Approximately 135 incremental customer care representatives will be hired in total, with 50 positions in Des Moines and 85 positions in Boone slated to be available. The company will fill the positions from both external
New Module Increases Renewal and Up-Sell for Leading Recurring Revenue Companies
Battery Ventures Leads Round, SaaS Veteran Nick Mehta Joins as CEO
![[24]7 Mobile Thought Leaders Discuss Mobile Assistance and Multi-Modal App Innovation at Mobile Voice Conference 2013](https://www.so-co-it.com/wp-content/uploads/249748.jpg "[24]7 Mobile Thought Leaders Discuss Mobile Assistance and Multi-Modal App Innovation at Mobile Voice Conference 2013")
Company Executives Speak on Multi-Modal Applications, Evolution of Customer Service at Top Industry Gathering on Mobile Speech Technology
Next Generation of KANA Enterprise Answers the Real Need for "Joined Up" Customer Service With Potent Capabilities Across Agent, Web, Social, and Mobile Experiences
BELFAST, UNITED KINGDOM — (Marketwired) — 04/02/13 — , a global leader in customer service solutions, today announced , one of the leading registered social landlords in the UK, has selected the KANA Enterprise solution to support its customer service needs.Providing affordable housing and specialist management services to 85,000 people with a wide range of housing needs across 169 local authority areas, Riverside manages and maintains over 50,000 homes in the UK.Riverside selected Lagan Ent
Company Experiences Significant Momentum, Continued Traction in Market for Customer Service Solutions
Company-s Third Award in Q1 2013 for Its Customer Service & Support Knowledge Access Applications, Including the Recently Launched Coveo for Salesforce, Service Cloud Edition