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IRVINE, CA -- (Marketwired) -- 06/03/13 -- Sage North America today announced that Sage CRM was selected as a winner of ISM-s 2013 Top 15 CRM Software Awards in the small and medium sized business category."The winners of the 2013 Top 15 are the influencers in the CRM community…
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Winners Represent the Foremost Government Service Organizations Demonstrating Innovation in the Delivery of Online and Multichannel Citizen Service…
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Accolades Recognize Organizations Defining the Next-Generation of Customer Service and Customer Experience Management…
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Helpshift Enables Businesses of All Sizes to Provide Unparalleled In-App Mobile Customer Service and Support While Dramatically Reducing Costs and Increasing Customer Satisfaction…
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SANTA CLARA, CA -- (Marketwired) -- 05/21/13 --Avaya contact center customers deploy appropriate strategies to meet the challenges of serving more empowered consumersStudy shows analytical tools and access to data drive better service, performance gains and cost reductionsCompanies that are using Avaya Customer Experience Management (CEM) solutions are more likely…
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Award Submission Chronicles Successful Deployment of Custom Corrugated Packaging B2B eCommerce Site in Less Than 90 days for Customer Great Northern Corporation…
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Acquisition Adds Social Commerce Capabilities to Company-s Vision and Delivery of Omnichannel Customer Experience…
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VANCOUVER, BRITISH COLUMBIA -- (Marketwired) -- 04/30/13 -- Business owners can now breathe a social media sigh of relief with the integration of with the market-leading social media management system. This new, Vancouver-developed application is now available in the HootSuite , and provides a greater sense of…
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Network Products Guide Recognizes Coveo for Superior Products, Executive Team and Performance…
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Every Year, British Adults Waste an Astonishing Combined 403,000 Years (or 5,000 Lifetimes) in Queues; New Queue-Busting Software Sets Out to Slash Waiting Times, Improve Service and Cut Administration…