LONDON, November 27, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, has appointed Chris Haggis as senior vice president of customer success to strengthen its customer service delivery and support functions.
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Companies Honored with QE Award for Verified "Extraordinary Customer Service" — an Industry First
Firm replaces telephony infrastructure from Talkdesk with ContactWorld to enhance customer experience throughout Europe
Video shows operational benefits of the Panasonic Toughbook deployment for the mobile workforce
LONDON, June 13, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that Xtreme Lashes by Jo Mousselli®, the global leader in eyelash extensions, is using ContactWorld to enhance its contact centre operations and customer experience.
Hyper-growth beauty products retailer doubles down on customer centricity
LONDON, 1 June 2017 – CloudFest for Service, an afternoon featuring insights, innovators and improv comedy focused on customer success, is coming to San Francisco on 15 June. Hosted at Wine & Wall at One Market by NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, CloudFest’s programme will highlight the latest trends and topics impacting customer service leaders – including discussions about how venture capitalists use customer success to evaluate
Team Scores Higher than 90% Satisfaction Rating for Ten Years Running