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REDWOOD SHORES, CA -- (Marketwired) -- 04/27/15 -- Oracle (NYSE: ORCL) -- , which provides electricity to more than 48,000 consumers throughout Grant County in Washington, implemented solutions to enable its staff to deliver superior customer service and seamlessly consolidate accounts for improved operational efficiency.Because Grant PUD serves…
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Oracle Utilities Customer Care and Billing Solutions Provide the Foundation for the Utilities-- 20-Year IT Automation Plan…
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REDWOOD SHORES, CA -- (Marketwired) -- 04/27/15 -- Oracle (NYSE: ORCL) -- Transitioning from a 20-year-old, homegrown customer information system to one that is more modern and comprehensive allows utilities to improve customer service, enhance financial performance, and adapt to a changing industry. Making this upgrade is no small…