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Hyper-growth beauty products retailer doubles down on customer centricity…
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Eureka Enterprise Speech Analytics and EurekaLive real-time analytics provide post-call voice of the customer insights and on-call next best action guidance to improve quality of service and level of compassion. London, U.K. – June 1st, 2017 – CallMiner, the leading platform provider of award-winning speech and customer engagement analytics announces that…
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Montenegro’s leading bank to overhaul online and mobile channels to improve customer experience and boost sales…
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Industrial thread manufacturer Redefines its Industry’s Digital Agenda using Azure Container Service…
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LONDON, 27 April, 2017 – NewVoiceMedia, a leading provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, today announced that the global payments company Paysafe increased its customer support centre productivity by 20 percent over the last year using NewVoiceMedia’s ContactWorld for…
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Customer Experience (CX) Consultancy and Oracle Gold Cloud Select Partner, Enigen UK, have today launched a Customer Experience transformation methodology that is designed around the concept of a single organisational strategy, rather than siloed decision making. #ActAsOne delivers a roadmap of technology innovation and a complete customer experience solution. This…
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LONDON, 22 March, 2017 – NewVoiceMedia, a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider.…
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London, 21st March 2017 – Cerillion plc (AIM: CER), a leading provider of billing, charging and customer management systems, today announced it has been selected by Scarlet to deliver a complete business support system (BSS) to empower its quad-play service offering in Belgium.…
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LONDON, March 8, 2017 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations, announced its Spring ’17 release today, unveiling major enhancements to its intelligent communications platform that will optimise its customers’ contact centre management and operations,…
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News Facts: • Amido are the highest ranking cloud technology consultancy in this year’s Sunday Times Lloyds SME Export Track 100. • Amido were shortlisted at No 12 in the 3rd annual Track 100. • Amido have experienced a 124% increase in international sales in the past two years.…
