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SAN FRANCISCO, CA and MUNICH, GERMANY -- (Marketwired) -- 12/09/13 -- , the leading provider of customer care for electronic devices, today announced that , a company that designs, manufactures, markets, and sells smart mobile phones and consumer electronics in partnership with global brands, has selected B2X to become…
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PHOENIX, AZ -- (Marketwired) -- 11/20/13 --, a leading provider of fully-integrated , , and solutions, today announced new survey results revealing more than a third of Americans (37 percent) would rather eat year-old fruit cake than have to contact customer service during the holidays. Perhaps this is because…
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Global Customer Care Leader Recognized for Its Innovative Customer Care Solutions for Electronic Devices and Unparalleled Growth in Europe…
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Leading Provider of Customer Care Solutions Closes the Loop to Deliver Unparalleled Customer Experiences From In-Store Services to Automated Self-Help and Device Repairs / Returns…
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Agreement to Include Onshore Customer Service Representatives and Expanded Staffing in Two Iowa Facilities…
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DES MOINES, IA and BOONE, IA -- (Marketwired) -- 04/18/13 -- , a leader in end-to-end business process outsourcing, announced today that it is hiring customer care representatives in Des Moines and Boone, Iowa, to support new business at the company-s facilities in both cities.Approximately 135 incremental customer care…
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IRVINE, CA -- (Marketwire) -- 01/28/13 -- Alorica, (), a leading provider of customer management outsourcing solutions, proudly announced that TMC, a global, integrated media company, has named Alorica as the 2012 Product of the Year Award recipients. They were selected to receive the honor for their…
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IRVINE, CA -- (Marketwire) -- 01/23/13 -- (), a leading provider of customer management outsourcing solutions, has announced the appointment of Doug Almond to Country Manager for Philippines. Doug will have direct responsibility for all operational and support functions and overall performance of the Philippines.Doug comes to Alorica…
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Alorica Analytics Recognized as Innovative Use of Technology…
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Solution Focuses on Customer Retention, Competitive Positioning and Profitability for Banks and Credit Unions…
