Rimhub Partners With CallMiner to Provide Market-Leading Speech Analytics Solution as Value-Add Service to Customers
WASHINGTON, DC — (Marketwire) — 01/21/13 — , a leading provider of Outsourced Telecom BPO (Business Process Outsourcing) Services, is pleased to announce today its new partnership with , the market leader in speech and voice of customer analytics solutions for contact centers. Through the alliance, Rimhub and CallMiner customers and prospects are provided a winning combination of Eureka, a "best of breed" speech analytics platform and an outsourced service team, specializing in ser