LONDON, February 15, 2017 – NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has been awarded Corporate Vision’s 2017 UK Technology and Software Top 10 Award for its ContactWorld solution.
ContactWorld is a multi-tenant intelligent communications platform that enables sales and service reps to have more successful conversations with their customers and prospects worldwide. Core contact centre f
London, Thursday, 14th April, 2016 – IMImobile, a leading global mobile customer engagement software and services company, today announced, following Facebook’s F8 conference, support for Facebook Messenger in its IMIconnect cloud communications platform, and IMIchat, its contact centre software application.
The IMIconnect cloud communications platform enables enterprises to communicate to any consumer, anywhere in the world, through a single API which supports telecom, in-app and OTT messagi
READING, UNITED KINGDOM — (Marketwire) — 07/25/11 — , an innovative leader in customer to brand marketing, protection and travel products, has experienced substantial improvements in efficiency and productivity since deploying an and from .Affinion-s 270 advisors answer thousands of calls every day on behalf of Affinion-s business customers, but with an expanding customer base came a growing pressure on the contact centre. As part of a strategic drive to exceed customer expectations, Affin
