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SANTA CLARA, CA -- (Marketwired) -- 05/28/15 --- Will enable the simple integration of multi-vendor communications -- regardless of platform -- into cloud-based applications - Embedded, browser-based client will provide end users with one-click access to unified communications without leaving the applications or devices they are using - Will increase productivity and…
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Contact Center Leader to Showcase Cutting-Edge Solutions…
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Cloud Contact Center Agent Software Provider to Present Global Industry Award…
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Proven Customer Interaction Technology, Expertise and Understanding of Market Need for Improved Communications Drives Innovation…
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Coupled With SAP Solutions, CRM Connecter Enhances the Efficiency and Performance of Service and Support Teams by Providing Contact Center Agents a Single Interface With Click-to-Dial and Screen Pop Capabilities That Reduce Time to Resolution and Help Personalize Customer Interactions…
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New Offering Makes Delivering Automation Easier to Design, Create, and Deploy…
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Contact Center Solutions Leader Recognized for Best-in-Class Capabilities and Expertise, Evidenced by Technology Success and Commitment to Customers…
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PRC 3 of CCE Version 9 Empowers Agents With Blended Predictive Dialing in an Omni-Channel Universal Queue That Improves Efficiency While Saving Resources; Seamless Customer Interactions Are Also Better Enabled With an Easy and Quick New Way of Viewing Interactions of All Types in Our Customer Timeline…
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Panviva and Ventana Research Share Insights Every Contact Center Executive Must Know…
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SANTA CLARA, CA -- (Marketwired) -- 01/29/15 --Avaya Executive Partner Forum highlights growth goals and priorities for channel partner success with Avaya Engagement SolutionsRecognizes Avaya Connect Partners of the Year in five categoriesReveals 12 percent increase in channel partner satisfaction in 2014Avaya, a global provider of business communications and collaboration…
