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The company extends its Communications Center solution with integration to Office 365, and empowers contact centers in North America with a choice of hosted, hybrid or on-premise environments…
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Attendees invited to booth #1007 for first-hand look at how native integration extends power of Microsoft Office 365 and Skype for Business to the contact center…
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Updated contact center application enhances agent experience with intelligent SMS routing and integration, task and activity queuing, and support for Office 365 Federated Agents; Extends flexibility for both on-premise and hosted deployments…
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Nemertes-- analysis of digital transformation in the contact center, detailed use cases, and how it affects the overall customer experience…
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Cloud contact center, based on Enghouse Interactive CCSP, is a critical addition to the Unified Communication suite for NEC Canada…
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Microsoft and Enghouse Interactive to demonstrate the Cloud-enabled attendant console at Enterprise Connect…
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Global companies need global service providers for Office 365; Arkadin is the first global hosting partner for Clarity Connect Contact Center for Office 365…
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Multi-channel, enterprise notification solution creates new revenue opportunities, value for service providers and their business customers…
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Partnership Addresses Global Demand for Native Microsoft Skype for Business Solutions on Premises and in Private Cloud Deployments…