Avaya Technology Powers NORAD Santa Tracker Hotline
BASKING RIDGE, NJ — (Marketwire) — 12/17/12 –A solution certified by the Department of Defense will be used to route thousands of important calls.Children wondering when Santa and his sleigh will arrive can get a ready answer this Christmas Eve thanks to a toll-free North American Aerospace Defense Command (NORAD) hotline powered by Avaya, a global provider of business communications and collaboration solutions and services.Last year 1-877-HI-NORAD received more than 100,000 calls from childr