Encrypted Recordings Keeps Your Voice Data Safe From Unwanted Ears

By on    Wireless & Mobile  

Irvine, California — Versadial Solutions, a Call Recording Company, provides its end users with the ability to encrypt their business telephone calls for added security.

Many businesses need to record their calls to either comply with various regulations or for best business practices. However, these compliance regulations and industry related business practices also need these recordings to be encrypted and secured.

Versadial solves these requirements by providing 256 bit encryption on al

OAISYS Tracer Call Recording Solution Meets Ink-s Goals of Improving Contact Center Performance

By on    Internet  

TEMPE, AZ — (Marketwired) — 08/14/13 — , a leading provider of business call recording and contact center management solutions, has helped Ink improve contact center call quality, training, dispute resolution and validate agent compensation using OAISYS- call recording solution. Ink is the global expert in connecting with travellers throughout their entire journeys. Through its portfolio of B2B and B2C products and solutions, Ink reaches a captive audience of hundreds of millions of travell

Versadial Solutions to Show NG911 Logger at APCO 2013

By on    Computer & Software  

Irvine, California – Versadial Solutions, a Call Recording Company, will be attending the 79th annual APCO conference in Anaheim CA. The conference will be held August 18th through the 23rd and is geared toward public safety and security industries.

New technologies and businesses that tailor their offerings to public safety will be in attendance in the exhibitor hall. The ways we currently handle our public safety and emergency call centers will be a major topic of discussion.

The long awa

Training Your Agents Increases Customer Satisfaction and Lowers Employee Churn

By on    Computer & Software  

Irvine, California – Versadial Solutions, a Call Recording Company, has expanded on their quality control module.

“We continue to recognize the importance of customer satisfaction and how it correlates to increased sales and customer retention.” stated Corey Tolmasoff, Marketing Director of Versadial Solutions. “We focused on our quality control module and improved a lot of its functionality and features, allowing more of a cooperative and engaging structure for training and coaching. “

The Q

OAISYS- Tracer Delivers Quality Monitoring, Compliance and Brand Consistency to PFSweb Europe and Its Customers

By on    Hardware  

TEMPE, AZ — (Marketwired) — 06/26/13 — , a leading provider of business call recording and contact center management solutions, has helped PFSweb Europe meet its quality monitoring, compliance and brand consistency goals utilizing OAISYS- call recording solution."With a contact center that handles nearly 40,000 calls and emails per month for 18 different corporate brands, PFSweb Europe made quality monitoring, compliance and brand consistency its top priorities," said Brian Spence

OAISYS a Platinum Sponsor at Mitel Business Partner Conference 2013

By on    Networking, Picture Gallery  

OAISYS a Platinum Sponsor at Mitel Business Partner Conference 2013

TEMPE, AZ — (Marketwired) — 06/20/13 — ®, a leader in business call recording and contact center management solutions, today announced that it is a platinum-level sponsor of the Mitel Business Partner Conference 2013, which is Mitel-s premier channel event that brings together business communications professionals from across the Americas. The event takes place June 25-27, 2013, at the Westin Diplomat Resort & Spa in Fort Lauderdale, Fla.The event will include access to the Mitel Sol

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