Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

Enghouse Interactive to Present Webinar: “Quality Management in the Contact Center: Are You Listening to Your Customers?”

PHOENIX AZ — (Marketwired) — 02/22/16 — Best-in-class contact centers go above and beyond to ensure agents deliver efficient, memorable conversations on every interaction.to uncover how quality monitoring and real-time speech analytics bring a new level of precision to the customer experience.During the webinar, attendees will learn:to join our foremost experts who will share their insight and best practices for this emerging trend.Nigel Olding, Sr. Product Manager, Quality Management Suite,

Speakerbus and VPI Strengthen Partnership With Successful Interoperability Certification of VPI EMPOWER Call Recording With Speakerbus– iTurret

Speakerbus and VPI Strengthen Partnership With Successful Interoperability Certification of VPI EMPOWER Call Recording With Speakerbus– iTurret

CAMARILLO, CA — (Marketwired) — 12/17/14 — Speakerbus (), a leading supplier of voice collaboration solutions for the financial and command and control markets, and VPI (Voice Print International, ), a global leader in compliance recording and workforce optimization software solutions today announced that they have advanced their strategic partnership. Leveraging decades of experience and expertise, the two companies have united their first-class technologies to provide the industry with an

Versadial Solutions to Show NG911 Logger at APCO 2013

Irvine, California – Versadial Solutions, a Call Recording Company, will be attending the 79th annual APCO conference in Anaheim CA. The conference will be held August 18th through the 23rd and is geared toward public safety and security industries.

New technologies and businesses that tailor their offerings to public safety will be in attendance in the exhibitor hall. The ways we currently handle our public safety and emergency call centers will be a major topic of discussion.

The long awa

CallCopy Names NACR as 2011 Partner of the Year

CallCopy Names NACR as 2011 Partner of the Year

COLUMBUS, OH — (Marketwire) — 01/25/12 — CallCopy, a leading provider of innovative , today announced that NACR has been named as its "2011 Partner of the Year." This annual award recognizes the channel partner that best demonstrates outstanding sales performance and a commitment to service excellence. The award will be presented to NACR at its National Sales Conference in Las Vegas, NV."NACR embodies the values that define a successful partnership, and CallCopy is honored to