Alorica Hires 500 Employees at Its Kennesaw, GA Location
Company Hosts Job Fair to Expand Hiring Efforts, and Boost the Economic and Business Community
Alorica Named a 2016 Military Friendly(R) Employer by Victory Media
IRVINE, CA — (Marketwired) — 11/05/15 — Alorica, a worldwide leading provider of customer management outsourcing solutions, today announced that it has earned the 2016 designation by Victory Media, publisher of G.I. Jobs® and Military Spouse. Companies competed for the elite Military Friendly® Employer title by completing a data-driven survey, with data independently tested by Ernst & Young, and the weightings and methodology established by Victory Media and its advisory board.C
Nexidia and Cicero Announce Partnership
New Solutions Support Interaction Analytics and Enforce PCI Compliance
Enghouse Interactive Receives Multiple 2015 Contact Center Technology Awards From CUSTOMER Magazine
CCE and EICC Honored for Industry–s Most Flexible, Scalable and Innovative Technology That Adds Value to and Improves the Customer Service Experience
Alorica Appoints Mark Cunningham to Senior Vice President and Chief Human Resources Officer
IRVINE, CA — (Marketwired) — 07/27/15 — , a worldwide leading provider of customer management outsourcing solutions, today announced that it has appointed Mark Cunningham as senior vice president and chief human resources officer. Effective as of July 20, 2015, Mark will oversee Alorica–s talent acquisition and workforce strategies across 62 US and 11 global sites.Mark joins Alorica from Xerox where he served in various roles since 2003, most recently as the global human resources executive
CALLPROMISE Awarded US Patent for Callback and Virtual Queuing Technology
Technology Improves Customer Satisfaction and Call Center Operations Efficiency
Alorica Delivers End-to-End Customer Experience Management With Salesforce Customer Success Platform
Partnership Enables Companies to Keep Up With Growing Demands of Business and Customers
Arkadin Extends Value of Its Hosted Unified Communications Services With Clarity Connect Contact Center
Gives Call Centers Greater Flexibility and ROI in Collaborating With Customers
CALLPROMISE Launches Callback Cloud for Business to Help the Enterprise Adopt a Callback-First Approach to Exceptional Customer Service
Callback Cloud for Business Helps Provide an Affordable and Scalable Solution That Highlights a Company–s Respect for Callers– Time
Six of the Best Call Center Software Providers for 2014, Ranked by CheapestVoipCalls.net
SAN FRANCISCO, CA — (Marketwired) — 10/27/14 — More start-ups are in search of the best call center software providers as they prepare to sell their products or services. There are several call center software providers that have proven their worth in the industry. The experts at recently ranked six of the best on the market. For their list the experts looked at price, features, customer reviews and more. Here are the top six VoIP call center software providers in our opinion:1.CorvisaCloud