Orange County Utilities Reduces Abandoned Calls by 75 Percent and Offers Customers an Improved One-Minute Speed-to-Answer Time
Oracle Utilities Customer Care and Billing Solutions Provide the Foundation for the Utilities– 20-Year IT Automation Plan
Oracle Enables Innovative and Better-Quality Multimedia Communication Services With New Application Server
Oracle Communications Evolved Communications Application Server Delivers Out-of-the-Box VoLTE and VoWi-Fi Services in an NFV-Enabled Environment to Benefit Communications Service Providers
Avista Utilities Successfully Replaces Legacy Customer System With Oracle Utility Solution
REDWOOD SHORES, CA — (Marketwired) — 04/27/15 — Oracle (NYSE: ORCL) — Transitioning from a 20-year-old, homegrown customer information system to one that is more modern and comprehensive allows utilities to improve customer service, enhance financial performance, and adapt to a changing industry. Making this upgrade is no small endeavor, but Avista Utilities — which provides energy services and electricity to 362,000 customers and natural gas to 323,000 customers in Washington, Idaho, and
Grant County Public Utility District Deploys Oracle Utilities Customer Care and Billing to Simplify Business Processes and Improve Customer Service
REDWOOD SHORES, CA — (Marketwired) — 04/27/15 — Oracle (NYSE: ORCL) — , which provides electricity to more than 48,000 consumers throughout Grant County in Washington, implemented solutions to enable its staff to deliver superior customer service and seamlessly consolidate accounts for improved operational efficiency.Because Grant PUD serves a wide range of consumers — from residential neighborhoods to large industries, data server farms to agricultural irrigation accounts — it needed a
Oracle Utilities Network Management System Effectively Manages and Utilizes Data to Help Reduce Cost and Improve Grid Reliability
REDWOOD SHORES, CA — (Marketwired) — 04/22/15 — Electric utilities traditionally rely on delivering power generated from central plants connected to transmission grids that lead through the distribution network and ultimately to the customer. However, electric distribution is changing rapidly as consumers continue to adopt beyond-the-meter technology that can shape grid reliability and performance — pointing toward increased risks for utilities resistant to change. To help utilities embrace
APL Logistics Delivers Industry Leading Logistics Services With Oracle Technology
APL Logistics Wins Oracle–s 2014 Travel and Transportation Industry Excellence Award
Communications Service Providers Streamline B2B Offer Delivery With Enhanced Oracle Communications Rapid Offer Design and Order Delivery
Solution Helps Improve Implementation, Operations, New-Offer Creation, Revenue Control, and the Overall User Experience via Software Updates Including Productized Integrations From Oracle Application Integration Architecture for Communications
PPD, a Leading Global Contract Research Organization, Reduces Costs of Clinical Trials by Migrating Data to the Oracle Health Sciences Cloud
PPD Gains Real-Time and Actionable Insight Into Studies With Simplified Data Exchange and Monitoring Through the Cloud
Primavera Launches Project Portfolio Management Cloud Services Accelerators for Financial Services, Public Sector, and Engineering and Construction Industries
Oracle–s New Accelerators Enable Organizations to Manage the Lifecycle of Initiatives, Projects, Programs, and Contracts Using Rich Functional Capabilities, Built-In Industry Best Practices, and the Power of the Cloud
Oracle Introduces Oracle–s MICROS Workstation 6 Point-of-Service Terminal to Enable Modern, Connected Experiences in the Hospitality and Retail Industries
Sleek Workstation Design and Superior Reliability Enhance Staff and Guest Experiences