Alorica Analytics & Helix Honored for Exceptional Products of the Year

Alorica Analytics & Helix Honored for Exceptional Products of the Year

IRVINE, CA — (Marketwire) — 01/28/13 — Alorica, (), a leading provider of customer management outsourcing solutions, proudly announced that TMC, a global, integrated media company, has named Alorica as the 2012 Product of the Year Award recipients. They were selected to receive the honor for their achievement in advancing customer experience management technologies. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982.&qu

Alorica Named Again to Gartner-s Magic Quadrant for Customer Management Contact Center BPO

Alorica Named Again to Gartner-s Magic Quadrant for Customer Management Contact Center BPO

IRVINE, CA — (Marketwire) — 01/24/13 — Alorica, (), a leading provider of customer management outsourcing solutions, today announced that it has been identified by Gartner, Inc. in the Magic Quadrant for Customer Management Contact Center BPO Worldwide. This is the second consecutive year Alorica has been evaluated the magic quadrant this time being placed on the visionaries quadrant for 2012.Gartner-s 2012 Magic Quadrant for Customer Management Contact Center Business Process Outsourcing se

Alorica Appoints New Country Manager for Philippines

Alorica Appoints New Country Manager for Philippines

IRVINE, CA — (Marketwire) — 01/23/13 — (), a leading provider of customer management outsourcing solutions, has announced the appointment of Doug Almond to Country Manager for Philippines. Doug will have direct responsibility for all operational and support functions and overall performance of the Philippines.Doug comes to Alorica with more than 20 years of BPO experience in strategic planning, client relationships, contact center operations, and business development, including time in seni

Alorica Wins New Client Support for Consumer Goods Brand Leader

Alorica Wins New Client Support for Consumer Goods Brand Leader

CHINO, CA — (Marketwire) — 07/18/12 — Alorica () announced today that they have established a new partnership with a consumer goods retailer. The contract is designed to allow opportunity for continued growth and program expansion based on performance."Our ability to establish trusting relationships and deliver on results helped us solidify this deal and become the selected provider," commented Bob Luke, Alorica-s Executive Vice President. "The work allows Alorica the opportun

Sutherland Global Services Makes the 2012 Global Outsourcing 100 List — 5 Years Running

Sutherland Global Services Makes the 2012 Global Outsourcing 100 List — 5 Years Running

ROCHESTER, NY — (Marketwire) — 02/27/12 — has been included on the 2012 Global Outsourcing 100 list. This is the 5th year in a row that Sutherland has been in the Global Outsourcing 100 and last year was the fastest riser in the Global 100 as well as featured on 8 separate Leader boards across industries, services, and regions.The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. T