Aspect Software Fortifies Front and Back Office Suite With Introduction of Real-Time Work Management
CHELMSFORD, MA — (Marketwired) — 05/21/13 –, a leading provider of fully-integrated , , and solutions, today announced the availability of Advanced Back Office Optimizer (powered by eg) which provides real-time work management and operational intelligence. Purpose-built for the back office, this new product is part of Aspect-s Advanced Back Office Optimization suite that includes Aspect-s market-leading Workforce Management product, Desktop Analytics and Performance Management. This integrat