SANTA CLARA, CA — (Marketwired) — 07/25/13 — Avaya Inc., a global provider of business collaboration and communication software and services, announced today that it plans to report fiscal third quarter ended June 30, 2013 results after the market close on Thursday, August 8, 2013.Avaya will also host a conference call to discuss its financial results at 5:00 p.m. EDT on August 8, 2013. On the call will be Kevin Kennedy, President and CEO, Dave Vellequette, CFO, and Matt Booher, Treasurer. T
SANTA CLARA, CA — (Marketwired) — 07/18/13 –Only vendor consistently appearing in the Leaders Quadrant since its inceptionAnnual report covers infrastructure technologies for multichannel assisted and automated customer, employee and service supportPositioning based on completeness of vision and ability to executeAvaya announced today that it has been positioned in the Leaders Quadrant in the for 2013. This is the 13th consecutive year that Avaya has been placed in the Leaders Quadrant as th
SANTA CLARA, CA — (Marketwired) — 06/25/13 –Avaya Launches Cloud Transformation Services and Continuous Performance Services to Help Companies Improve Business Results Through Communications StrategiesCloud Consulting Addresses Rising Demand, with Nearly Half of all Businesses Planning Deployment or Evaluating Cloud Optionstoday announced new consulting services to provide businesses with a strategic, operational plan for tapping the full potential of their collaboration solutions. The new co
SANTA CLARA, CA — (Marketwired) — 06/24/13 –Customer perceptions shaped by the amount of effort required to obtain serviceRepeated, high effort experiences are more damaging to brand and revenue growth than good experiences are helpful66 percent of customers say they are likely to leave a company after high effort experienceAvaya today announced the results of a Customer Effort Impact survey that highlights how the amount of work a customer exerts to obtain service affects business priorities
SANTA CLARA, CA — (Marketwired) — 06/17/13 –Avaya provides a complete set of contact center tools enabling HP to add a broad range of services that will evolve clients- customer service operationsAvaya announced today that Avaya Collaborative Cloud solutions are being used as the foundation for the new HP Customer Engagement as a Service (CEaaS).Avaya Collaborative Cloud enables HP to evolve and augment their clients- customer service operations with proven, Avaya contact center technology de
ORLANDO, FL — (Marketwired) — 06/12/13 –Avaya (InfoComm13 booth no. 1859) announced the Avaya Video Collaboration Solution for IP Office, an all new video collaboration solution designed specifically for the small and midsize enterprise segment (SME). The provides simple, affordable yet comprehensive desktop, mobile and HD room-system video collaboration capabilities. Avaya IP Office is the company-s flagship unified communications solution for small and midsize enterprises.According to rese
ORLANDO, FL — (Marketwired) — 06/05/13 –Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. This year, Avaya is at InfoComm to highlight its end-to-end unified communications and collaboration (UC&C) solutions — from mobile devices to desktops, conference rooms and the cloudVisit the Avaya booth (no. 1859) for demonstrations of the
ORLANDO, FL — (Marketwired) — 06/05/13 –Awards highlight companies and organizations reaping the benefits of building communication, collaboration and customer service strategies on AvayaSix visionary companies cited for creative use of unified communications, contact center and/or data solutions and commitment to excellence.Avaya and the International Avaya Users- Group (IAUG) today announced the winners of the Innovation Awards at Converge 2013 — the annual IAUG Conference being held this
SANTA CLARA, CA — (Marketwired) — 06/04/13 –Avaya outlines strategy for accelerating development and integration of next-generation unified communications and contact center applicationsPreviews Avaya Aura Collaboration Environment, a single integrated application platform for speedy, simple development and deployment of collaboration applicationsNew, open collaboration foundation will break down proprietary silos and provide common ground for diverse applications, infrastructureAvaya today o
